The issues of good governance cannot be discussed in isolation but together with other factors that help in the achievement of a society that promotes democratic principles.
The advent of the Information Society characterised by the prevalence of Information and Communication Technologies (ICTs) are impacting every facet of people’s daily lives. One clear upshot of this is that knowledge forms a critical component of production and development. The deployment of innovative mix of both old and new telecommunication regimes offer opportunities for appropriate strategies to accelerate Africa’s development.
Zambia’s report to the third meeting of the United Nations Economic Commission for Africa Committee on Development Information shows the country readiness for the Information Society.
E-governance is a tool for governments to use new technologies to provide people with more convenient access to government information and services, to improve quality of service and provide opportunities to participate in democratic institutions and processes of governing a nation. It also provides opportunities to move forward in the 21st century with high quality, cost effective government services delivery and the creation of better relationships between the people and government.
Zambia presently is in the process of formulating a national policy on ICT to foster and guide the use of ICTs for development in the country; however in the absence of ICT policy, ICTs are regulated by the Zambia’s Telecommunication Act of 1994.
The Zambia Telecommunication Company Limited (ZAMTEL), which administers Public Service Telecommunication Network (PSTN) in Zambia, was established in 1994 through an Act of parliament. This followed a separation of the postal and telecommunications services under the postal and telecommunications Corporation.
The Country has three cellular service providers. Zamtel providers a analogue telephone system based on the Advanced Mobile Phones Services (AMPS) technology with an installed subscriber base of 10,000 but currently the entire exchange network is undergoing digitalisation in preparation for the introduction of Global System for Mobile Communication (GSM) while TELECEL and CELTEL provide a GSM system with a combined subscriber base of about 139,092.
In 1994, Zambia became the first country in Sub Sahara Africa (Outside South Africa) to have full Internet access. The first ISP, the University of Zambia owns ZAMNET. The Communications Authority has since licensed five others. These are Coppernet, Microlink, UUNET, Zamtel and Celtel. The number of combined subscriber base is currently 11647 and is expected to increase tremendously in the next two years.
Following the return to multiparty politics in 1991, the Government embarked on various policy reforms and initiatives, all aimed at harnessing the full potential of the ICT revolution. Among these has been the liberalisation and deregulation of the telecommunication sector, the liberalisation of the airwaves and formation of the Communication Authority, which regulates the telecommunication sector.
The government has instituted a National Technical Committee comprising experts from government and the private sector. The committee commenced its work in November ’02 under the following terms:
To provide guidelines and supervise the preparation of an ICT policy framework, policy itself, and strategies.
To give input to the pilot project, initiate and undertake ongoing evaluation.
To work out programmes to facilitate the creation of a digital society through ICT infrastructure, education and training, and human resources development as primary focus in ICT policy development; and
To organise a national forum for the discussion and validation of the draft policy document.
The vision of government is to make ICT the engine for economic growth and social economic development in Zambia. It has been recognised that the association between telecommunications and the wholesale changes brought about in the global social-economic system as a result of the information society has rendered credence of the following:
Economic growth is directly linked to levels of telecommunications and digital infrastructure,
The intangibility of the information resource levels the playing field for corporation, governments and communities around the world
A “new economy” has emerged that in fundamental ways supplants what went on before; in this economy, information means money
Information flows have “opened” otherwise closed or insular countries and that this opening has further prospects of democracy in these politics; and
Developing countries must get on the information highway or they soon will fall by the wayside of the digital divide.
Information and governance
The issues of good governance cannot be discussed in isolation but together with other factors that help in the achievement of a society that promotes democratic principles. One such element is the provision of timely, relevant and reliable statistics that enhance informed and accurate decision making, at Government, community and private sector levels. Policy reforms aimed at democratisation must use population statistics that ensure equal representation in our national political system. Policy reforms on economic liberalisation must include the use of statistics on vulnerable groups such as women, children, the disabled and the elderly etc., who must be cushioned from the adverse effects of economic reforms.
One area that directly illustrates the link between statistics and good governance is that of the Populations Census and how it relates to issues of the electoral system. Firstly, any electoral victory for any political party depends on the numbers and also the population distribution. The census is one of the few statistical systems that provide data at sub-district level and therefore has spatial implications for governance.
On the other hand, the electoral system also depends on the demarcations for governments of constituency and wards levels, as the case is Zambia. One of the challenges in Zambia has been the harmonisation of statistical data for the decision making process that is guided by existing statistical frame for data collection and the electoral demarcations of constituencies and wards. Politicians at both ward and constituency levels need statistical indicators that support them in advocacy activities and in resource mobilisation.
The current production of statistical data and indicators at both constituency and ward levels has provided a tool for politicians and civil society to advocate for a system of resources allocations that takes into account statistical representations. For example, the Zambian situation has seen increased demand from politicians and civil society for statistical information that is representative of local communities and the population Census is probably the only reliable system that is able to provide data to lower level. This has exerted great pressure on the ability of the national statistical system to provide at that lower level.
The development of ICT in Zambia has created great challenges on how statistical information is collected, processed and disseminated. Apart from the increased use of Local Area Networks in statistical operations, there is currently great need to expand such networks to enable remote regional data from various sources.
The approval of decentralisation policy by cabinet in 2003 has brought challenges for regional statistical offices to provide statistical data for local area planning in line with the Transitional National Development Plans. In Zambia, the Central Statistical Office (CSO), is in the process of developing a Wider Area Network that enables remote regional statistical office access data and other national development initiatives.
In 2002 the CSO engaged services of consultants to help develop a 5-year strategic plan to improve the operations of the office. This strategic Plan was designed for the Zambia National Statistical System focusing on the central statistical office to halt the decline in provision of official statistical system and service capable of meeting the information needs for poverty reduction strategy paper (PRSP), the TNDP, and other national development initiatives.
Government has approved the establishment of National Remote sensing centre to coordinate in the application of GIS/remote sensing in Zambia. Remote sensing technologies are some of the tools that have been used in Zambia for sometime now. The Zambia Association for Geographical Information Systems (ZAGIS) has been spearheading activities in this area.
Development and dissemination of geo-information is important for any country’s economic development and growth. This is because well-developed geo-information infrastructure helps in high-level decision-making. It is a process that should be supported by National governments as well as and global bodies.
In Zambia we have a forum of core network stakeholders in the development of national standard for digital topographic databases as part of the national spatial database infrastructure development. This is the Environmental Information Network and Monitoring System forum that is composed of Zambia survey Department, Forestry Department, Zambia Wildlife Authority, Mine safety Department, soil survey unit (Ministry of Agriculture and cooperatives), Ministry of local government and housing, Lusaka city council and central statistical office. This forum is very strategic in the development and dissemination of geo-information. With long-term financial support from governments and cooperating partners the forum can transform the current under developed geo-information scenario in Zambia to an advanced and well-managed geo-information powerhouse in the region.
The survey department is currently compiling the digital topographic database at scale 1:50 000 and 1:100 000 with the ambition of covering the whole country. About 150 map sheets were compiled with the financial and consultancy support from the Environmental Support Programme (ESP) of the Ministry of Tourism, Environment and Natural Resources and Swede Survey Department’s daily core activities. This brings the total number to 220 sheets out of 826 sheets of 26% of the whole country coverage.
With 26% of the work done, capacity has been built in Zambia Survey Department, which now only requires to be fully improved, by way of financial support from government and other cooperating partners, to the level where it could speed up the process of developing spatial database for contribution towards the National Spatial Data Infrastructure. This is an opportunity that needs to be exploited if an efficient NSDI is to become a reality in Zambia.
Zambia is among the first countries in Southern and Central Africa to host a continuous GPS tracking station connecting to the IGS International points. This station is in Lusaka. However, there are plans to establish two more stations at Ndola and Mongu when equipment and other auxiliary resources permit. The Ministry of Tourism, Environment and Natural Resources has been implementing the ESP. One of the components has been developing information systems focusing on addressing, deforestation, poor water and sanitation, land degradation (desertification), industrial air pollution (mainly from mining activities), and wildlife depletion.
The Zambia Meteorological department is currently executing a project called RANET. RANET is an acronym for Radio and Internet. It involves the use of a small digital radio (world space receiver) operating on “L” band and capable of accessing the Internet signal to receive data and information in rural settlements, and transmitting the same messages in local languages to improve infrastructure of delivering weather and climate data and information, as well as other developmental information to rural communities.
Media and ICTs in Zambia
The Internet is accessible from Zambia Independent Media Association (ZIMA) resource centre, British Council Library and cyber cafés. Most of the media institutions have Internet facilities which journalists do not even have access to. Internet facilities are only accessible to editors and IT people who have to update the website.
Many media institutions do not even have digital cameras, televisions, telephones lines and Internet access. Many urban journalists however have their own mobile telephones.
Government Media is not an exception. The situation is even worse in rural areas where journalists have to depend on the telefax to send a story where applicable or read on the phone line as applies to the situation. The infrastructure in the rural areas is not developed, thus making it difficult for the media to operate effectively.
Civil society and ICTs
Most NGOs, just like media organisations, have limited access to ICTs. The concept has been welcomed but the implementation is still remaining. Civil society, however, has even introduced IT sections in their organisations.
Gender issues regarding ICTs
The use of ICT enables more information to be found, retrieved and disseminated faster than ever before. Yet women often find themselves at a disadvantage. Whether through ‘technophobe’, a perception that computers and other technology are for men only, or through finance, women are often unable to take advantage of the ICT revolution. This includes women communicators, information officers, community liaison officers and women journalists.
Furthermore, women are still outnumbered by men in the majority of the media houses in Africa, with the result that they feel less confident and less influential than their male colleagues. There is need for women to develop new skills and knowledge about the use of ICTs and to apply these to the task of reporting more effectively about development of ICTs in Africa. ICT research and publishing skills need to supported and expanded in order to promote access to dissemination of information. In Zambia there is also need for women to explore ways in which they can have access to ICTs.
Conclusion
There are drawbacks in how governments have paid lip service to the development of technology. While many of them created regulatory bodies, put in place legislation and requested technical assistance towards the development of ICTs, these steps remain but a charade. In most cases, the setting up of regulatory bodies is simply done to fulfil donor conditions. No follow up is made to ensure the harmonisation of these new entities with already existing structure. Despite the high demand for Internet services, African governments seem keen on clinging to monopolies As a result cost remains prohibitive for the majority of the rural populations. Why is that in Europe and America where the per capita income average is at least 20 times higher than the African average, Internet services are more affordable than they are in Africa? African governments need to facilitate the acquisition of information and technology among their people, and in doing so, empower them to participate in the process. Without assessed information and communication needs for African populations, Africa’s dream to participate in the global information economy could remain elusive. This underlines the importance of collaboration and the sharing of best practices at national, regional and international levels.
The first step in empowering people in Africa in the age of new communication technologies is helping people achieve more technology literacy, so that they can use technology to help themselves. This can definitely be done because Africa’s best resources are the people.
regards
Brenda Zulu
Freelance Journalist
Zambia
Mobile +26097891431
e mail: brendazulu2002@yahoo.co.in